Shipping policy

Domestic Shipping:

We ship out orders within 2-4 working days of receiving the order. Standard delivery will take 1-2 days after it leaves our warehouse.

Flat rate shipping of AED 15 or Free Shipping* if your order total is above AED 100. Free Shipping applies to UAE deliveries Only. 

We accept Cash on Delivery in UAE and Saudi Arabia only. 

GCC Shipping

We ship out orders within 2-4 working days of receiving the order. GCC shipping takes 5-7 days. We deliver to Saudi Arabia, Kuwait, Oman, Qatar and Bahrain. Shipments cannot be delivered to PO Boxes. You must provide us with a residential/ business delivery address. Local duties/taxes if any, must be paid by the customer.

International Shipping

We can ship to most international destinations. If upon check out you do not see an option for shipping to your country, please email us at info@picpacpaw.com or message us on Instagram and we will add shipping to your country.  We are not responsible for shipping delays outside of our control. Due to COVID, the estimation for package arrival to an international country varies.

Pic Pac Paw is NOT responsible for any customs or tariff fee/import duty that may be imposed. These fees are the responsibility of the buyer and are not covered by the shipping costs.

Please be informed that deliveries are being processed from Saturday to Thursday excluding public holidays.

Questions?

For any questions or concerns, please use the contact form or email us at info@picpacpaw.com.  We will be in touch with you asap!